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LogiSolve

Privacy Policy 

Last updated: 30/06/2025

1. Who We Are

LogiSolve (“we”, “us”, “our”) is responsible for processing your personal data. We are based in Belgium and provide services including factoring, debt collection, logistics, administration, and customs formalities.

2. What Information We Collect

We collect various personal data depending on the services you use, including:

  • Identification data: name, company name, contact person

  • Contact details: email address, phone number, address

  • Financial data: invoice amounts, bank account numbers, VAT numbers

  • Communication data: emails, phone call notes

  • Usage data: IP address, browser information, website interactions

  • Transaction data: data related to your orders, payments, and invoicing

3. Purposes of Processing Your Data

We process your personal data to:

  • Fulfill our contractual and legal obligations, such as providing factoring, collection, logistics, and administrative services

  • Maintain contact with you and respond to your inquiries

  • Process payments and manage invoicing

  • Improve our services and conduct analyses

  • Comply with legal obligations including tax and anti-fraud regulations

  • Conduct marketing activities only with your explicit consent

4. Legal Bases for Processing

Our processing is based on:

  • Performance of a contract (e.g., factoring or logistics agreement)

  • Compliance with legal obligations (e.g., tax laws)

  • Legitimate interests (e.g., fraud prevention, service improvement)

  • Your consent, where required (e.g., marketing communications)

5. Sharing Your Data

We only share your personal data with third parties when necessary, including:

  • Collection agencies, credit insurers, and factoring partners

  • Logistics and transportation partners

  • IT service providers supporting our systems

  • Government authorities and regulators when legally required

  • Legal advisors and other professionals involved in our services

6. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your personal data against loss, theft, unauthorized access, or unlawful processing.

7. Data Retention

We retain your personal data no longer than necessary for the purposes for which it was collected or as required by law.

8. Your Rights

Under the GDPR, you have the right to:

  • Access and obtain a copy of your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Request restriction of processing

  • Request data portability

  • Object to processing

  • Withdraw consent at any time (where processing is based on consent)

You can exercise your rights by contacting us at:

Email : info@LogiSolve.eu

9. Cookies and Tracking

We use cookies and similar technologies on our website to improve your experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Complaints

If you have concerns about how we process your data, you may contact our Data Protection Officer at the contact details above. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit): https://www.gegevensbeschermingsautoriteit.be

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version is always available on our website.

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